Privacy Policy

We collect information you give us, such as your name, work email, company, website domain, product context, and messages submitted through our audit, booking, or account forms.

When you use Redoric, we may also collect technical and usage information such as your IP address, browser type, device information, pages viewed, referring pages, and approximate location derived from your IP address. If you use a client or team account, we also process account activity and authentication information.

• Provide, operate, secure, and improve the Redoric website and services.
• Prepare requested audits, reports, research, and recommendations.
• Respond to enquiries, arrange calls, and communicate about services.
• Administer client and team accounts and prevent misuse.
• Understand site performance and measure the effectiveness of our services.
• Meet legal obligations and enforce our agreements.

Our services may analyse publicly available websites, search results, Reddit discussions, and AI-generated answers. We use this information to produce visibility research and reports. Public content remains subject to the terms and privacy practices of the service where it appears.

We do not sell your personal information. We may share information with service providers that help us host the platform, deliver email, schedule meetings, analyse performance, process research, or protect the service. We may also disclose information when required by law, to protect rights and safety, or as part of a merger, financing, acquisition, or sale of assets. Providers may only use information to perform services for us or as otherwise permitted by law.

We may use cookies, local storage, and similar technologies that are necessary for authentication, security, preferences, and site operation. We may also use analytics technologies to understand how visitors use the site. You can control cookies through your browser, although blocking necessary storage may prevent parts of the service from working.

We retain personal information for as long as needed to provide services, maintain business and legal records, resolve disputes, and enforce agreements. Retention periods depend on the type of information and why we hold it. We use reasonable administrative, technical, and organisational safeguards, but no internet service can guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, or to request a portable copy. You may also withdraw consent where processing relies on consent and complain to your local data protection authority. To make a request, contact us using the method below. We may need to verify your identity before completing it.

Redoric and its service providers may process information in countries other than the one where you live. Where required, we use appropriate safeguards for international transfers of personal information.

The service is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children under 16.

We may update this Privacy Policy from time to time. We will post the revised version here and update the effective date. If changes are material, we will provide additional notice where required.